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Shipping Policy

Last updated: 10 August 2026

TinyMind is committed to fast, reliable delivery across Bangladesh. This Shipping Policy sets out delivery areas, timelines, charges, and related terms.

1. Delivery Areas & Timelines

Area Standard Timeline
Inside Dhaka City 1–2 business days
Outside Dhaka (nationwide) 3–5 business days
Remote/hard-to-reach areas 5–7 business days (courier-dependent)

2. Delivery Charges

Area Charge
Inside Dhaka City ৳70
Outside Dhaka ৳130
Orders above a set amount Free delivery (if applicable)

3. Cash on Delivery (COD)

COD is available nationwide. High-value orders may require phone verification before dispatch (see Cancellation Policy).

4. Possible Causes of Delay

  • Natural disasters or weather disruptions
  • Political unrest, strikes or blockades
  • Technical issues at the courier partner
  • Incorrect or incomplete address
  • Recipient unreachable by phone

5. Receiving a Damaged Shipment

Inspect the item on delivery and photograph/video any damage immediately. This falls under the Return Policy — contact Support within 7 days of delivery; TinyMind covers return shipping in this case.

Still have a question?

Our support team is here for you every day, 10 AM to 9 PM.

  • Hotline: 09638-977 422
  • WhatsApp: @muradmominul7
  • Email: support@tinymind.com.bd

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