Privacy Policy
Last updated: 13 August 2026
TinyMind takes the privacy of your personal information seriously. This Privacy Policy explains what data we collect, how we use it, and how we protect it.
1. Information We Collect
- Name, phone number, email, and delivery address (to fulfil orders)
- Limited payment information (bKash/Nagad/card transactions — full payment details are handled by the payment gateway/provider, not stored on our own servers)
- Browsing information (product views, cart activity) — to improve our service
- Communication records (calls, WhatsApp, email) — to improve support quality
2. How We Use Information
- To process orders, deliver products, and provide customer support
- To verify return, refund, and warranty claims
- For fraud prevention and account security
- To send promotional messages where applicable (customers may opt out anytime)
3. Sharing with Third Parties
| Who | Why |
|---|---|
| Courier partners (Pathao, Steadfast, etc.) | Name, address, and phone are required for delivery |
| Payment gateway/PSP | To complete transactions |
| Law enforcement | Only where legally required |
TinyMind never sells customers’ personal information to advertisers or third-party marketing firms.
4. Cookies
We use cookies to improve your browsing experience (e.g., remembering cart items). Cookies can be disabled via browser settings, though this may limit some features.
5. Data Security & Retention
Your data is stored on secure servers and retained only as long as necessary (e.g., order data is kept through the applicable warranty period for claims purposes).
6. Your Rights
- The right to access and request correction of your information
- The right to opt out of marketing communications
- The right to request deletion of your account and related data (subject to legal retention obligations)
7. Changes to This Policy
This Privacy Policy may be updated periodically. Significant changes will be posted on the website. Contact our Support Team with any questions.
